The fix was successful and the API has been operating normally for the past 30 minutes. Our team will continue to watch the metrics and logs for a white though. We apologize to our customers.
Posted Apr 13, 2018 - 17:10 GMT-03:00
Monitoring
A new fix was put in place a few minutes ago. We will continue to monitor the application for the next several minutes.
Posted Apr 13, 2018 - 16:37 GMT-03:00
Identified
The fix did not work as expected. We are attempting a second fix.
Posted Apr 13, 2018 - 16:27 GMT-03:00
Monitoring
A fix has been implemented and we are monitoring the system status. We'll keep you updated.
Posted Apr 13, 2018 - 16:13 GMT-03:00
Identified
We have identified an issue causing timeouts in the Orders API. A fix is being implemented.