All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
99.94 % uptime
Today
Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Event Collector ? Operational
E-mail Notifications ? Operational
Webhooks ? Operational
Reporting ? Operational
konduto.com ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
API Response Time
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Past Incidents
Sep 17, 2021

No incidents reported today.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Atraso na visualização de pedidos no Portal
Resolved - [PT] O atraso foi resolvido e os pedidos estão online. Agradecemos a compreensão durante a solução deste caso.

[EN] The replication delay has been solved and orders are in sync. We appreciate your understanding during the resolution of this case.
Sep 10, 08:02 GMT-03:00
Monitoring - [PT] Estamos avançando na redução do atraso na visualização de pedidos no Portal. Esperamos que o atraso seja eliminado nas próximas horas.

[EN] We're making progress on reducing the order visualization delay. We expect the delay to be eliminated in the next few hours.
Sep 10, 00:54 GMT-03:00
Update - [PT] Continuamos com os esfoços para zerar o atraso na replicação dos dados. Nossa estimativa é que este processo se normalize durante a madrugada de 10/SET.

[EN] We continue our efforts to eliminate the data replication delay. We expect the queue to be normalized during the first ours of Sept. 10th BRT.
Sep 9, 21:51 GMT-03:00
Update - [PT] O problema persiste mas não tem evoluído mais além do atraso atual. Continuamos trabalhando para reduzir este o atraso.

[EN] The issue persists but the delay is not growing any bigger. We continue to work on reducing the data replication delay.
Sep 9, 18:49 GMT-03:00
Update - [PT] Continuamos trabalhando para reduzir o atraso na replicação dos dados.

[EN] We continue to work on reducing the data replication delay.
Sep 9, 16:28 GMT-03:00
Update - [PT] Continuamos trabalhando para reduzir o atraso na replicação dos dados.

[EN] We continue to work on reducing the data replication delay.
Sep 9, 15:19 GMT-03:00
Identified - [PT] Identificamos um problema que está causando um atraso na replicação/visualização de pedidos no Portal. Estamos trabalhando em uma solução.

[EN] We've identified an issue causing delays in order replication/visualization in our Dashboard. We're working on a solution.
Sep 9, 14:05 GMT-03:00
Sep 9, 2021
Timeouts and longer response times in the API
Resolved - This incident has been resolved.
Sep 9, 21:48 GMT-03:00
Monitoring - [PT] Subimos uma correção e a aplicação parece estar respondendo normalmente. Vamos monitorar pelos próximos minutos.

[EN] We've deploy a fix and the app seems to be responding normally. We'll monitor for the next few minutes.
Sep 9, 21:26 GMT-03:00
Investigating - [PT] Estamos investigando problemas de timeout e tempo de resposta mais alto na API de Pedidos.

[EN] We're investigating timeout and response time issues in the Orders API.
Sep 9, 20:21 GMT-03:00
Timeouts and longer response times in the API
Resolved - This incident has been resolved.
Sep 9, 14:03 GMT-03:00
Monitoring - [PT] Continuamos monitorando a saúde da aplicação.

[EN] We continue to monitor the health of the application.
Sep 9, 13:20 GMT-03:00
Identified - [PT] Subimos uma correção e estamos monitorando o efeito.

[EN] We've deployed a fix and we've monitoring it's effects.
Sep 9, 13:12 GMT-03:00
Investigating - [PT] Estamos investigando problemas de timeout e tempo de resposta mais alto na API de Pedidos.

[EN] We're investigating timeout and response time issues in the Orders API.
Sep 9, 12:33 GMT-03:00
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.

Sep 4, 2021

No incidents reported.

Sep 3, 2021

No incidents reported.

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