API errors and timeouts

Incident Report for Konduto

Resolved

This incident has been resolved.

Posted Dec 14, 2020 - 14:50 GMT-03:00

Monitoring

[PT] O serviço parece ter se recuperado e vamos monitorar o desempenho pelos próximos minutos.

[EN] The service seems to have recovered. We will be monitoring the performance for the next few minutes.

Posted Dec 14, 2020 - 14:41 GMT-03:00

Identified

[PT] Identificamos o problema causando os erros HTTP 500 e subimos uma correção.

[EN] We've identified the issue causing the HTTP 500s and we've deployed a fix

Posted Dec 14, 2020 - 14:27 GMT-03:00

Investigating

We've investigating an issue causing HTTP 500s and API timeouts.

Posted Dec 14, 2020 - 14:24 GMT-03:00

This incident affected: API.